About Islands in the Sun Cruises & Tours, Inc.


Islands in the Sun Cruises & Tours, Inc. was founded in 1993 by Susan Rosenberry, President.


She has traveled to 102 countries on six continents and sailed on over 80 cruises. She has also been an association meeting planner for over 15 years and is proud to offer expertise to groups, clubs, associations, and other organizations. Islands in the Sun Cruises & Tours, Inc. delivers exceptional service to a growing cadre of bank club directors and group leaders.


The Vice President of Sales & Marketing, Russ Rosenberry, joined Islands in the Sun Cruises & Tours, Inc. in 1997 after a successful career in corporate sales and marketing. Russ’s experience also includes service as President of a national association. He has logged the equivalent of several months aboard ships in the last few years to solidify his knowledge of the various cruise offerings. Russ has found that cruises offer the best value, comfort and security for group travel.



Customer Testimonials


I have taken groups to Alaska 5 times over the last 20 years. We have gone in June, July and August but never in May.  I was hesitant to take a group in May because of the weather. I was wrong it was absolutely fabulous.  The weather was cool but not cold and we didn’t have one drop of rain.  The biggest surprise of the trip was that Mount McKinley was visible every single day.  I have been there when we never saw her.   We took a float plane ride and landed on a glacier where the McKinley climber base camp was located.  It was one of those “I can’t believe I’m here” moments in my Ambassador Club travels.

 

Islands in the Sun did a tremendous job planning the trip and helping with the details.  We have enjoyed doing business with Russ and Susan since they have become preferred tour operators for Heritage Clubs International.

 

Alice Tatro

Ambassador Club Director

Geneva State Bank


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Dear Russ and Susan,


Our recent trip to Athens and The Greek Isles with Islands in The Sun provided many special memories for our bank clients, and I want to thank you for all of your efforts towards such a successful trip.  We expect all travel provided for our clients to reflect the integrity with which we serve our customers everyday, and you certainly went above and beyond expectations to see that we were pleased.  The owner of our bank (along with some of his family members) accompanied us for the trip, and I was proud of this experience from beginning to end. 


The hotel was well-located, and the rooftop dinner was everything I had hoped for…beautiful evening, great food, and the loveliest ambiance I have ever experienced!  Elegant dining under the stars, while gazing up at the illuminated Parthenon and over the city of Athens was the highlight of the trip for many, I’m sure.  Guides Thanasis and “Cleo” were informative, entertaining, and personable. Rarely do guides boast all three attributes!

T

he Azamara Quest provided our first experience with small ship cruising, and everyone was well-pleased.  I would describe the ship as intimate and classy…offering all the amenities of the big ships but with a great deal more personal attention.  The staff could not have been more accommodating, the food was delicious, staterooms were nicely decorated, and the ports-of-call were well chosen.  The captain and several of the senior officers took the time to attend our cocktail party, which was much appreciated by our group members.  We hope to sail on the Quest again!

 

Personally, I want to thank you for your prompt answers to my questions and patient attention to every request. You were helpful in every way, and we look forward to planning another trip with Islands in The Sun soon.

 

Sincerely,

Suzie


Suzie Glisson

Prime Time Coordinator

Jacksonville Savings Bank


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Dear Russ and Susan,


I want to thank you very much for the recent trip I contracted with you to Alaska. I do approximately 30 trips a year,and have so for 14 years, so I am on the road a lot and have experienced just about everything. But, I wanted to take time and give you a personal "THANK YOU" for a really great trip. This was my 14th trip to Alaska with groups and I previously lived in Anchorage for 2 years. Going in late May and early June is really the best time to see Alaska, in my opinion. There is still snow on the higher mountains, the animals are more plentiful and the mosquitos are still thawing out. The weather is also great, just before the rainy season and just before the hot days of summer. To expand on the wildlife, when it's hot outside, they seek shelter just as we would seek shade in the heat. In summer they are harder to find and see. If my passengers spend the kind of money it takes for the Alaska Experience, I want them to experience it to the fullest. That time is late May and early June.


Your staff was very prompt in our requests prior to the trip and you and Susan were very good to work with during the entire trip. I have used all the ships that do Alaska and I really am pleased with Celebrity and its ships and itineraries. The key to doing the Alaska trip is to do the land and Inside Passage. Doing only the Inside Passage exposes one to the tourist spots and not the interior of Alaska. The last day in Vancouver allows us to unwind before being shuttled off to the airport.


Thanks again and book me again for 2011 in late May!


Sam Burrell

President

Preferred Travel, Inc

Director, Community and Southern Banks


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Russ & Susan,

 

We just wanted to let you know how much we appreciate Islands in the Sun Cruises and Tours for putting together such excellent cruise packages for our groups. You always have all of the details taken care of and everything arranged so that all we have to do is just show up and enjoy our tour! Our 2011 tours in Alaska and the Mediterranean were awesome. As group leader, you made my job super easy by providing quality tour partners at our destinations to provide transportation and guided tours. I know that we can count on Islands in the Sun to always give us the best travel deal around, and we hope to work with you guys for many years to come.

 

Attached are group pictures in Alaska (on the Kenai Peninsula) and in Rome.

 


Sincerely,

Cecilia McCamish

Funchasers Travel Club

Security State Bank, Littlefield, TX


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To Whom it May Concern,


I recently had the privilege of not just visiting but experiencing Alaska while traveling with my Premier Club on a 13 day cruise/tour with Susan and Russ Rosenberry-Islands in the Sun Cruises & Tours.  Russ and Susan brought their love of travel, passion for the destination, dedication to details and excellence in service to our cruise/tour and I would highly recommend them for any group travel. Islands in the Sun did not just offer the same old “cookie cutter” land tour of Alaska but instead listened to the wish list of my club members and helped me design a tour that filled those travel dreams.  The guide and driver chosen for our group was a perfect fit.  They continually went the extra mile to make sure our experience was not just memorable but truly unforgettable.


The travel experience Islands in the Sun delivered to my club members made our Alaska cruise/tour a journey of a live time! The personal service, flexibility and positive response to the unique demands of my travel program will keep me coming back to Susan and Russ-Islands in the Sun Cruises & Tours.


Please feel free to contact me directly by calling 1-208-678-8615 or by email at vkelsey@dlevans.com for any additional information regarding the excellent travel service I have experienced with Islands in the Sun Cruises & Tours.


Sincerely,


Valerie Kelsey

Assistant Vice President

Premier Club Director


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Dear Russ and Susan,


I want to thank you very much for the recent trip I contracted with you to Alaska. I do approximately 30 trips a year,and have so for 14 years, so I am on the road a lot and have experienced just about everything. But, I wanted to take time and give you a personal "THANK YOU" for a really great trip. This was my 14th trip to Alaska with groups and I previously lived in Anchorage for 2 years. Going in late May and early June is really the best time to see Alaska, in my opinion. There is still snow on the higher mountains, the animals are more plentiful and the mosquitos are still thawing out. The weather is also great, just before the rainy season and just before the hot days of summer. To expand on the wildlife, when it's hot outside, they seek shelter just as we would seek shade in the heat. In summer they are harder to find and see. If my passengers spend the kind of money it takes for the Alaska Experience, I want them to experience it to the fullest. That time is late May and early June.


Your staff was very prompt in our requests prior to the trip and you and Susan were very good to work with during the entire trip. I have used all the ships that do Alaska and I really am pleased with Celebrity and its ships and itineraries. The key to doing the Alaska trip is to do the land and Inside Passage. Doing only the Inside Passage exposes one to the tourist spots and not the interior of Alaska. The last day in Vancouver allows us to unwind before being shuttled off to the airport.


Thanks again and book me again for 2011 in late May!


Sam Burrell

President

Preferred Travel, Inc

Director, Community and Southern Banks


~~~~~~~


Hi Susan & Russ


I just wanted to let you know our trip to Hawaii January 2011 was wonderful! Thank-You so much for making sure of that. This was my third trip to Hawaii, and my opinion was my best. The hotel on Oahu was great, food, location, etc. The cruise was also great, not having to pack & move was a treat in itself, but the scenery, whales, etc. that we were able to see from the ship was amazing! Our last evening on the ship with the cocktail party you treated us to was the grand finale, the scenery, location on the ship for the party, and the whales were breathtaking. I can't thank you enough!


Looking forward to future trips with you!



Anita W. Acuff

Golden Club Coordinator

United Community Bank


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Dear Susan and Russ


Just a note to thank you for making our cruise to the Baltic run flawlessly. Our entire group had nothing but high praise for the entire program you put together for us. We are looking forward to working with you again on another beautiful Oceania experience.


Gratefully,


Joan Gibson

AmeriClub Director



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Dear Susan and Russ,


I wanted to take the time to thank you for providing a wonderful travel experience for our bank club this fall.

We have just returned from a highly successful Island in the Sun cruise/tour in the Mediterranean.  The package had a very competitive price for a very inclusive tour, and our customers recognized the great value.  We had 53 club members travel with 4 bank escorts. 


Our customers really enjoyed the smaller ship experience on a Princess cruise.  The escorts especially appreciated the small ship when it was time to disembark at the end of the cruise.  It was a snap for our large group to leave and find our luggage, quite a contrast to the big ship scene on the day of departure.


The transportation that Islands in the Sun arranged for us at every port went like clockwork.  The guides you arranged were excellent.   The attention to detail showed throughout our tour.


During the time leading up to the tour, every question we had, every concern that was raised was addressed and handled in a timely manner.  Island’s prompt responses allowed us to deliver excellent service to our customers.

The booking and billing method that Islands in the Sun is simple and straight forward, making my job easier than with other travel companies we have used. 


I would (and have) recommended Islands in the Sun to other bank clubs and look forward to working with Susan and Russ in the future.


Happy Trails,


Patty Paul

First Citizens Heritage Club Officer


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Dear Russ and Susan,


I want to thank you for convincing me to try your Alaska package! We have great PTO’s in the Heritage

Club and while many offer Alaska packages, you persuaded me to book with your company for this great

tour.


I have just returned from the 12 day tour/cruise and I am so pleased that I did choose your package. You

allowed me to customize the land tour with some of my favorites from my past Alaska Adventures. You

took my wish list and made a masterpiece!


The land tour timing was perfect for a senior group. The properties you selected were very tasteful and

well located. Our guide and driver were outstanding during the land tour and the stops planned along

the way were all very worthwhile. The view of Denali from the beautiful Talkeetna Lodge will be a

lasting memory for all of our tour participants. The small catamaran cruise out of Seward was definitely

a highlight for all of us, with great whale watching and close views of glaciers calving, it was simply a

breath taking day!


After saying a fond farewell to our wonderful tour guide Brian and driver, Don, we all relaxed and

enjoyed the fine amenities of Celebrity’s Millennium cruise ship on our 7-night Alaska and Inside

Passage voyage to Vancouver. I was pleasantly surprised to discover that the Millennium crew went

out of their way to offer special behind the scenes opportunities to our group to make them feel

special. It worked! The special invitation for a private tour to the Navigational Bridge was a real hit!


Thank you for your attention to detail on our Alaskan tour. Our customers really enjoyed your package.


Happy Trails,


Patty Paul

First Citizens Heritage Club Officer


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Dear Susan and Russ,


Good service is my expectation from a travel company. What I receive from Islands in the Sun is exceptional service. And, I get it every time I cruise with them. If you desire a hassle-free, no worries, no constant calls to a ‘back office’, no revolving door of new company representatives kind of service, Islands in the Sun should be your cruise company. I have never had a bad experience – how many companies have you worked with that can you say that about? I’ve been a devoted customer since 2003 and they’ve never, never let me down. While on a cruise last year, our homeward bound flights had been cancelled due to weather conditions, Owners, Susan and Russ Rosenberry worked through the night finding new flights to bring my group home. When we landed in port the next morning, all transportation issues had been arranged! Other groups on board were not so well taken care of, I can tell you!


I choose Islands in the Sun for all my cruises. I’d be happy to talk to you about my experiences and their exceptional service!


Sincerely,

Charlotte Birchmore




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Hi Susan and Russ –


We are back from the cruise! I want to thank you both for an excellent trip! Everything went like

clockwork!


I don’t know where to start on complimenting you on such as excellent job! The Everglades tour was

a great start to the trip! We all thoroughly enjoyed it! The transfers, the guides, the flights, the cruise –

everything was fantastic! You made my job so easy that I didn’t have to worry about a thing!


The Epic is huge! It is actually a city by itself! So much to do and the entertainment was great! Food

was also great and plenty of it! Thanks for the Cocktail party and all the special arrangements you made

for us! You guys are awesome!


Thanks,


Sheri Rodebaugh

Club 50+ Program Manager

First Mid-Illinois Bank and Trust




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What an awesome time our group of 20 had on our recent cruise to the Panama Canal with Islands in the Sun! Russ & Susan took their usual “good care of us” so that all we had to do was enjoy our cruise. All of the transfer details, pre-cruise hotel and tour, and post-cruise tour were all taken care of, making the end of our tour just as enjoyable as the beginning. Our group loves traveling with Islands in the Sun and we can’t wait for our next cruise!

 

Cecilia McCamish

Director, Funchasers Travel Club




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Affiliations


  1. Bank Travel

  2. Heritage Clubs International

  3. Cruise Lines International Association

  4. National Tour Association

  5. American Society of Travel Agents

  6. Better Business Bureau

  7. Group Leaders of America

  8. *Fully Bonded & Insured - $1,000,000